Shipping policy

We want to get your items to you as smoothly as possible. Here is a quick, no-nonsense breakdown of how our logistics and shipping work at Abby Phillips.

The Fast Facts

Where We Ship: Safely to any valid address within the United States (we do not offer international shipping at this time).
What It Costs: $0.00. Shipping is completely free on all domestic orders, with no minimum cart value required.

The Delivery Clock

Your delivery timeline is made up of two distinct steps:

Step 1: Handling Window (1 – 2 Business Days) This is our internal processing time. We use these days to pull your items from inventory, run a quick quality check, pack them securely, and hand them off to our shipping partners. > Note: Our team rests on weekends and major U.S. holidays, so we only process orders Monday through Friday.
Step 2: Transit Window (4 – 7 Business Days) This is the active travel time. Once the shipping carrier scans your package into their system, it takes this long to arrive at your door. While transit is usually right on time, seasonal surges or severe weather can occasionally cause minor delays.

Progress Tracking

Don't worry about missing updates. The moment your package is registered with the carrier, we automatically email you a tracking number. You can click it anytime to follow its journey. (Please allow up to 24 hours for the tracking portal to refresh with the first scan.)

Address Verification

Please double-check your shipping details at checkout. To keep our shipping free and efficient, Abby Phillips cannot cover costs or offer replacements for packages that go missing or are returned to us due to typos, wrong zip codes, or missing suite/apartment numbers.